Patients & Families
Supporting someone you care about.
Families, parents, guardians, and other support people often have questions too. Start with clear information and respect for each person’s voice.
A place for questions, without assumptions.
Exploring care can involve uncertainty. You can ask ABJ about available programs, what getting started involves, and how family participation is discussed. Involvement in care and access to personal information are not automatic; they depend on age, consent, the individual’s wishes, and applicable requirements.
For parents and guardians
ABJ’s Outpatient Mental Health Clinic (OMHC) and Psychiatric Rehabilitation Program (PRP) include children/adolescent pathways. Ask about age ranges, assessment, consent, guardian participation, and how the young person is involved in setting goals.
Supporting an adult
An adult’s preferences and privacy remain central. Ask ABJ how a support person may participate with permission and what information-sharing arrangements would be needed.
When substance use is a concern
Start with a respectful conversation about options. ABJ offers SUD services, Level 1, Level 2, and IOP, with program fit determined through assessment. Ask about age eligibility and appropriate levels of care.
Preparing for a first conversation
Make a list of general questions about eligibility, services, costs, scheduling, consent, and family involvement. Do not send someone else’s medical history or confidential details by email or through this website — call ABJ instead.
Family involvement & privacy
How is confidentiality handled?
Ask ABJ for its current privacy practices, consent procedures, and the limits of confidentiality, including any applicable legal or safety exceptions. This website is not a confidential clinical communication channel and does not claim HIPAA compliance.
Can families be involved?
Family involvement depends on the person’s age, wishes, consent, and applicable requirements. Ask about parent or guardian participation for children/adolescents and information-sharing permissions for adult services.
What should I do in an emergency or crisis?
This website is not an emergency service. Call 911 for an emergency or immediate danger. For crisis support, call or text 988. Do not use a website form for urgent help.
A conversation is a good place to begin.
Reach out to learn more about ABJ's services and discuss what may be an appropriate next step.